Frequently Asked Questions

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How is your artwork designed and produced?

Each high-quality acrylic artwork is thoughtfully designed by Dyborn Designs in South Florida. Using our original designs and ideas, the final piece is crafted in collaboration with the latest AI innovations and brought to life on stunning crystal-clear acrylic. Each design is unique and available exclusively at Dyborn Designs.

Once your order is placed, the artwork is professionally printed on crystal-clear, archival-grade, quarter-inch-thick acrylic by our partner company at one of their two state-of-the-art facilities, located in Arizona or Georgia. It is then triple-inspected for quality and shipped directly to you, entirely within the United States.

The company we partner with uses a proprietary process called AcryliPrint®HD, which they developed in 2007. This innovative technology allows a full-color digital image to be permanently fused onto acrylic, resulting in a 100% optically clear and bubble-free finish. Unlike traditional methods, this process does not involve liquid solvents or glues and produces no harmful VOCs, making it environmentally friendly. They utilize Canon Printers with Lucia Pro pigment inks, which meet the highest archival standards for color accuracy and longevity.

Where are your acrylic prints produced?

All of our acrylic prints are proudly designed in South Florida by Dyborn Designs, then manufactured, printed to order, and shipped by our partner company from one of their two state-of-the-art facilities, located in Arizona or Georgia. From start to finish, every step takes place entirely in the U.S.

How do you ensure the highest quality?

We and our partner company follow a strict quality control process to ensure every piece of artwork meets the highest standards. Quality checks are conducted at multiple stages throughout production, with a final triple inspection before packaging to guarantee a flawless finish.

How are your prints packaged?

Our acrylic prints are wrapped in a plastic film, then packaged in a sturdy cardboard box filled with cardboard sheets and foam inserts for extra protection. Then the box is securely sealed with paper tape and shipped to your door.

Who do you use for shipping?

We use the USPS for the vast majority of our shipments, other providers may be used in rare circumstances that require faster shipping, or larger packages.

How much does shipping cost?

We believe in keeping things simple and your money where it belongs. That's why we currently offer completely free shipping all across the United States on every order.

How fast is your shipping time?

Our estimated delivery time is 5 to 7 business days. Exact times may vary slightly; shipping times are an estimate and may vary due to unforeseen delays, such as holidays, high volume, or extreme weather. Shipping to Hawaii and Alaska may require additional time. We strive to ensure that each package is delivered on time and in perfect condition.

How do I track my order?

We provide a fast and easy way to track your order from start to finish. Just use the carrier's tracking number provided in the shipping confirmation email, and you can see where your package is at all times. You can click on the tracking number link in the shipping email or use the "Track My Order" link in the main menu and the footer menu of every page of our store. You can also use your tracking number directly on the carrier’s website or your preferred tracking app.

What if I have an issue with my order?

Our goal at Dyborn Designs is to get things right the first time; however, in the event of an issue, our return policy allows customers to return damaged or unsatisfactory items free of charge within 30 days of delivery. We have a Simple 30-Day Money-Back Guarantee, if you are not completely satisfied with your purchase for any reason, you may return it for a full refund at no cost to you.

How do I use Offer Codes?

Any specials that we may be running may require you to enter a code to receive the discount. Simply enter the code at checkout in the field marked for offer codes and you will receive the discount if applicable. All other discounts are applied automatically.

For any additional questions or concerns, please contact us or visit our homepage.